FAQ

Useful Information:

 

Note: Feb 2024 - we have upgraded our website!  Don't worry, we are the same people, happy to take phone orders and still here to help.  We have refreshed our colours so look a little different.  We couldn't bring over your previous order history but your email (if you created an account) is what you use to log in and order.  

 

Popular Questions: 

  • Who is your payment provider? 

We use Shopify Payments with Shop Pay, allowing you to save your shipping and payment information helping you to check out faster. We accept all major cards including Amex, Paypal, Apple Pay, Google Pay and pay later options Clearpay & Klarna.

  • Creating an account:

Shopify customer accounts let you log in using a one-time 6-digit verification code sent by email. A password isn't required to log in. If you are a previous customer (before February 2024) please log in with your email address and a new shopify account will be created automatically for you where you can easily keep track of your furture orders.

  Log In To Your Crafts4Kids Account

If you already have a Crafts4Kids account, simply log in with your email address to view your orders and account information. When you enter your email address, you'll receive an email with a one-time, 6-digit code needed to enter to log in.

If you have a Shop account, then you'll be prompted to sign in with Shop, or you can still log in with a one-time code sent to your email. Customers signed in with Shop reach checkout with saved shopping information pre-filled, defaulting them to checkout in one tap with Shop Pay