How subscriptions work...
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Add a subscription product to the cart
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Pay for the initial order and start a subscription
- You can buy both one-time products and subscription products in the same order, but only the subscription products will be included in the subscription.
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You will receive a confirmation email
- When you start a new subscription, you will receive an email confirmation informing you that you have just started a subscription. In the confirmation email is also a temporary magic link with which you can access you customer portal. Our subscriptions are managed by Seal Subscriptions
How can I manage my subscriptions?
You can easily access your subscriptions and modify them by clicking on the magic link that is sent with every email. If the you lose the magic link, then you can easily request another by contatcing us.
Can I pause my subscription?
By default, a subscription can be paused both by the customer via the customer portal or by the Crafts4Kids.
- Customer: The customer can pause their subscription by going to their customer portal and below the payment method they will see an orange button (Pause my subscription)
- Crafts4Kids: We can easily pause a customer's subscription, simply call or complete the contact form with your details
Can I cancel my subscription?
A subscription can be cancelled both by the customer via the customer portal or by us if requested.
Customer: The customer can cancel their subscription by going to their customer portal and below the payment method they will see a red button (Cancel my subscription)
Customer: The customer can cancel their subscription by going to their customer portal and below the payment method they will see a red button (Cancel my subscription)